- TO DELIVER THE BEST POSSIBLE SERVICE
- TO ARRIVE AT THE ARRANGED TIME OR KEEP YOU INFORMED OF ANY UNFORESEEN DELAYS
- TO TREAT YOUR PROPERTY RESPECTFULLY AND LEAVE THE PREMISES CLEAN AND TIDY
- CHARGE ONLY FOR THE WORK THAT NEEDS DOING
- TO CHARGE FAIR PRICES
- TO EXPLAIN WHAT THE PROBLEM IS AND HOW WE
INTEND TO REPAIR IT - LANDLORD GAS CERTIFICATES
- QUOTATIONS - NOT ESTIMATIONS
